Shipping Policy for Langunie
Effective Date: January 8, 2025
At Langunie, we are committed to providing you with reliable and efficient shipping services to ensure your orders arrive on time and in perfect condition. Below is our Shipping Policy that outlines shipping methods, delivery times, and other important shipping details.
1. Shipping Methods and Delivery Times
We offer multiple shipping options based on your preferences and location:
- Standard Shipping: Estimated delivery time is 5-7 business days within the United States.
- Expedited Shipping: Estimated delivery time is 2-3 business days within the United States.
- International Shipping: Delivery times may vary based on the destination, typically 7-14 business days.
2. Shipping Costs
Shipping costs depend on the weight, size, and delivery method of your order. The exact shipping cost will be calculated and displayed during checkout before you confirm your order.
- Free Shipping: Enjoy free standard shipping on orders over $50 within the United States.
- Expedited Shipping: Additional charges apply for expedited shipping methods.
3. Order Processing
Orders are typically processed within 1-2 business days of receiving payment. Once your order ships, you will receive a confirmation email with tracking details. If there are any delays, we will notify you via email as soon as possible.
4. Tracking Your Order
After your order has shipped, you will receive a tracking number by email. You can use this tracking number to monitor the status of your order and its estimated delivery date. Visit the carrier’s website (e.g., UPS, FedEx, USPS) to track your package.
5. Shipping Restrictions
- We currently ship to all 50 states within the United States and selected international locations.
- We do not ship to P.O. Boxes for some carriers.
- Some large or heavy items may have additional shipping charges or may require special handling. If applicable, we will contact you for further instructions.
6. International Orders
For international orders, please note that customers are responsible for any customs duties, taxes, or import fees that may apply upon arrival in the destination country. These fees are separate from the shipping charges and are the responsibility of the customer.
7. Shipping Delays
While we strive to meet delivery times, delays can sometimes occur due to reasons outside our control, such as weather conditions, holidays, or carrier delays. If your order is delayed, please feel free to contact our customer service team for assistance.
8. Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact us within 7 days of receiving your order. We will assist you in resolving the issue, whether through a replacement or a refund.
9. Contact Us
If you have any questions or concerns about shipping, please reach out:
Address: 3206 Davis Place, Toledo, Ohio, United States
Phone: 419-245-6275
Email: info@langunie.com
Website: https://langunie.com