Sales Policy for Langunie
Effective Date: January 8, 2025
At Langunie, we strive to offer a seamless shopping experience for our valued customers. Our Sales Policy outlines the terms and conditions related to product pricing, promotions, and sales transactions. By purchasing products from Langunie, you agree to the terms and conditions detailed below.
1. Product Pricing
All prices listed on Langunie’s website are in USD and include applicable taxes, unless otherwise stated. We make every effort to ensure that our product prices are accurate, but errors may occasionally occur. If a price error is identified, we reserve the right to cancel the order or adjust the price before processing the payment. If you have already made payment, we will notify you and provide an option to either proceed with the order at the correct price or cancel the order for a full refund.
2. Sales and Promotions
Langunie periodically offers sales events, discounts, and promotions on selected products. These promotions may include limited-time discounts, coupon codes, or bundle offers. The following conditions apply to sales and promotions:
- Promotion Codes: If you receive a promotional code, it must be entered at checkout to apply the discount. Only one promotional code can be used per transaction unless stated otherwise.
- Time-Limited Offers: Sales and discounts are often available for a limited time. These offers are valid only during the promotional period and cannot be applied after the promotion has ended.
- Exclusions: Some products may be excluded from sales and promotions. These exclusions will be clearly noted on the product page or during the checkout process.
- No Price Adjustments: Price adjustments will not be made for previous purchases or orders placed before the start of a promotion or sale.
3. Payment Methods
We accept a variety of payment methods for your convenience, including but not limited to:
- Credit and debit cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Gift cards (when applicable)
Payment will be processed at the time of order placement. You will receive an order confirmation email once your payment has been successfully processed.
4. Order Processing and Confirmation
Once you place an order, you will receive an order confirmation email detailing the items you have purchased, along with the total cost, taxes, and shipping information. Please review the confirmation carefully. If there are any errors in the order, please contact our customer support team at info@langunie.com immediately.
Orders are processed and shipped within 1-3 business days, excluding weekends and holidays. You will receive a separate email notification when your order is shipped, along with tracking information, if available.
5. Shipping and Delivery
We offer a range of shipping options depending on your location. Shipping fees are calculated at checkout based on the weight of your order and the delivery destination. For international orders, customs duties and taxes may apply, and these are the responsibility of the customer.
Estimated Delivery Times:
- Domestic orders: 3-7 business days
- International orders: 7-21 business days (depending on the destination)
Please note that these delivery times are estimates, and delays can occur due to factors outside of our control, such as weather or customs processing.
6. Sales Tax
Sales tax will be added to orders where applicable. The tax rate is determined based on your shipping address and the current sales tax rate in your state or country. You will see the sales tax included in the order total at checkout.
7. Returns and Refunds on Sale Items
Items purchased during sales or promotional events are subject to our standard Refund and Returns Policy, unless otherwise specified in the promotion’s terms and conditions. Some sale items may be marked as final sale and therefore non-returnable. Please refer to the individual product page or your order confirmation for details on whether an item is eligible for return.
8. Cancellations
Once an order is placed, it is immediately sent for processing. Due to the fast-paced nature of order fulfillment, we cannot guarantee that orders can be canceled once submitted. If you wish to cancel an order, please contact our customer support team immediately at info@langunie.com. We will do our best to accommodate cancellation requests, but they may not always be possible once the order is in the processing stage.
9. Customer Support
For any inquiries related to sales, promotions, or product availability, please contact our customer support team. We are here to help and ensure you have the best shopping experience possible.
Langunie Customer Support
Phone: 419-245-6275
Email: info@langunie.com
Website: https://langunie.com/
10. Policy Changes
Langunie reserves the right to modify or update this Sales Policy at any time without prior notice. We encourage you to review this page regularly to stay informed of any changes. Any modifications will be posted on this page with an updated effective date.